Return Policy

Last updated March 30, 2023

Thank you for your purchase. We hope you are happy with your product. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within ninety (90) days of the purchase date. All returned items must be in new and unused condition, with all original labels attached.

RETURN PROCESS

To return an item, please email customer service at admin@phimocure.net to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Phimocure
Attn: Returns
RMA #
77 Hatton Garden  
London,

Greater London EC1N 8JY  
United Kingdom  

Return shipping charges will be paid or reimbursed by us. 

Please do not return to any other address. Any item sent to the above address is destroyed on receipt 

REFUNDS

After receiving your item/s, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS    

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
Please Note
           
     ●     Please email admin@phimocure.net prior to returning any item  

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QUESTIONS

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If you have any questions concerning our return policy, please contact us at: admin@phimocure.net